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FAQs :
Untitled Document
Common:
Q: What is the throughput of your SIM Hosting?
1 SIM card takes around 6 seconds to send 1 SMS. The throughput is 600 SMS per hour. You can have more than 1 SIM card to increase the throughput. Example: if you have 5 SIM cards, then your throughput is 3000 SMS per hour.
Q: How much time required for your company to setup my SIM hosting?
We will deliver the SIM Hosting service within 48 working hours once received your SIM card(s).
Q: What is the maximum number of SIM cards supported by your system?
There is as such NO Limit of SIM Card Hosting with us, as each SIM card is hosted on separate SIM Server Module, so we keep on Adding SIM Modules as per requirements. We provide 30 days money back guarantee, therefore you do not need to worry about higher volume SIM hosting in our DC.
Q: Do I need to provide GSM modem to your company?
No, only SIM card will be required from you of your City if city specific requirement. We have our Own SIM Servers on which we Install your SIM card.
Q: How do your company help us to save on SMS cost?
You can Receive SMS via your SIM Card Numbers and Send Reply SMS via our Low Cost Bulk SMS Gateway dynamically as per your Keyword. You can also send Reply SMS via your Database.
Q: Do you charge for incoming SMS?
No, we do not charge for both incoming and outgoing SMS. You need to settle the mobile bills from your SIM operator for the outgoing SMS if outgoing is through SIM.
Q: If I am using Prepaid SIM card, how do I reload credits or check credits balance?
Your callers will experience no difference from a standard fax machine in using your email2fax number. They will dial the email2fax number just like any other telephone number.
Q: What are the processes to apply for SIM hosting service?
IOnly 3 steps -
i) Fill in the application form online.
ii) Send us your SIM card.
iii) Make payment via Online Credit / Debit Card or Direct Deposit in Bank or Bank cheque.
Once we have received your order, your SIM hosting service will be ready within 24 hours.
Q: What are the charges for the SIM hosting service?
There are 2 charges
i) First time setup fees (per SIM card). Only 1 time.

ii) Monthly hosting fees (3 months in advance).
iii) For Sending Bulk / Reply SMS Choose a Plan from www.OnlineSMS.in)
In 6 Month Plan 300 Out going Fax Pages are Free & In 12 Month Plan 800 Fax Pages are Free. Additional Fax PAges will cost Rs.3.95/page. I Can't login to my Account?

 












       
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